Privacy Policy

ECORR Systems is committed to building users' trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices as follows:

Personal Information

Under no circumstances do we transfer your email address to any other company, nor do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs. ECORR Systems is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. ECORR Systems collects information from our users at several different points on our web site.

There are two ways you can provide us with and consent to our collection of certain personal information:

E-mail Request - Links throughout our site provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our Sales Representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.

Enrollment - You may choose to enroll for one of our products or services where we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, and credit card number. Other products and services may require different or supplemental information from you in order to apply.

Ordering

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. Upon ordering our site will automatically send out a confirmation email and our accounting department will subsequently email an invoice. If we have trouble processing an order, this contact information is used to get in touch with the user. Upon completion of an order all credit card information is deleted from our database. The user may then contact sales@ecorrsystems.com to request the removal of contact information from our database.

Third Party Information

We request information from the user when ordering a gift certificate for a third party (the gift certificate recipient). Here a user must provide contact information for the third party to allow fulfillment of the certificate. This information is not used for any purpose other than for the purpose that it is collected. Upon redemption of the certificate our site will automatically send out a confirmation email and our accounting department will subsequently email an acknowledgement. The third party may then contact sales@ecorrsystems.com to request the removal of contact information from our database.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We do not share personally identifiable or demographic information, including email addresses, with any 3rd party, except for the purpose of providing the services noted above.

Legal Disclaimer

Though we make every effort to preserve your privacy we may need to disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our web site.

Links

This web site contains links to other sites. Please be aware that we [ECORR Systems] are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by ecorrsystems.com.

Downloadable Literature

If a user elects to use our literature download service, we ask them for their name, phone number, address and email address. ECORR Systems will automatically send a one-time email inviting the user to request a quotation by phone or email. ECORR Systems stores this information for the sole purpose of sending this one-time email. The user may contact sales@ecorrsystems.com to request the removal of this information from our database.

Pricing Requests

If a user requests pricing on any of our products via our online forms, we ask them for their name, phone number, address and email address. ECORR Systems will automatically send an email directing the user to our online store. ECORR Systems stores this information for the sole purpose of sending this initial email and a one-time follow-up email. The user may contact sales@ecorrsystems.com to request the removal of this information from our database.

Quotation Requests

If a user requests a quotation on any of our custom products via our online forms, we ask them for their name, phone number, address and email address. ECORR Systems will send an email containing our quotation. ECORR Systems stores this information for the sole purpose of sending this initial email quotation and a one-time follow-up email. The user may contact sales@ecorrsystems.com to request the removal of this information from our database.

Security

This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and offline.

When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the Security Status bar located at the top of most web browsers such as Chrome, Internet Explorer and Firebox will highlight green, as opposed to white or transparent, when you are just browsing. 

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.

If you have any questions about the security at our web site, you can send an email to sales@ecorrsystems.com.

Special Offers

We send all new customers a one-time welcoming email to verify their interest in specific products. Established customers will occasionally receive information on products, services, special offers and sales. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as your zip code), we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done by emailing our Customer Support department at sales@ecorrsystems.com, by calling 866-830-4050 or by editing your account information in the online store portion of this site. Confirmation of any update to a user's personally identifiable information will be sent by email.

Choice/Opt-out

Users who no longer wish to receive promotional materials may opt-out of receiving these communications by replying to "remove" in the subject line in the email or contact us at sales@ecorrsystems.com to request the removal of this information from our database.

Notification of Changes

If we decide to change our Privacy Policy, we will prominently post those changes on our home page so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the Privacy Policy under which the information was collected.

Your Ability to Opt-Out of Further Notifications

Periodically, we notify our customers of new products, announcements, and updates. If you would like to opt-out of being notified, please contact us at sales@ecorrsystems.com.