PAYMENT TERMS
Terms are Net Prepaid on all orders - we accept MasterCard, VISA, American Express and Discover issued within the United States. Credit card payment is not accepted for international orders. Please DO NOT EMAIL credit card information - we accept no responsibility for stolen credit card numbers transmitted to us via unsecured email. Please refer to our Cancellation Policy for full text of our cancellation policies.
Payment also may be made by Wire Transfer, please contact our sales office at 866-830-4050 for detailed instructions. Shipments to FL and MN may be subject to State Sales Tax. Tax Exempt customers in taxable States must fax signed Exemption Certificate at time of order to avoid being charged Sales Tax.
Credit terms are available to US Government entities, qualified US Government contractors and established customers; Terms are Net 30 days. New customers wishing to establish credit terms should fax or email their references to the attention of the Credit Manager. Finance charges equal to 1.5% of any unpaid balance will be assessed after 30 days. A written Purchase Order is required and must specify FOB Origin unless quotation includes destination terms.
ORDER VERIFICATION
Please verify part number, quantity, and description and specify mode of shipment when ordering. All shipments contingent upon stock and/or factory production time at time of order - lead time or availability at time of quotation does not guarantee time frames will be the same at time of order.
Quotations are valid for a maximum of 30 days. PLEASE REVIEW YOUR QUOTATION CAREFULLY BEFORE ORDERING. We accept no returns due to incorrect Part Numbers supplied by customer. Orders for custom product may not be cancelled once placed with the factory.
RETURNS
Please refer to our Return Policy for full text of our return policies.
SHIPMENT TERMS
All shipment dates are estimated. Unless otherwise indicated, shipping is additional (FOB Origin). Customer must specify level of service (Ground, 2nd Day Air, Next Day Air) and choice of carrier (UPS, Federal Express, Truck Line). Shipments will be shipped prepaid and shipping charges will be billed to customer's credit card at time of shipment or added to invoice. Shipments can be sent freight collect or billed to customer's carrier account upon customer's request. IMPORTANT - YOU MUST INSPECT THE OUTER SHIPPING CONTAINER FOR SIGNS OF DAMAGE AT TIME OF DELIVERY! Customer must note any damage on carrier's Bill of Lading so that proper damage claim may be filed with the carrier. Please refer to our Shipping Policy for important information relating to the shipment and delivery of your order.
CUSTOM PRODUCT
Please be advised, orders for custom product may not be cancelled once placed with the factory. All custom product runs are subject to a +/- 10% variation.
DISCLAIMER REGARDING POLY PRODUCT VARIATIONS
Film thickness varies up to +/- 10%. Most file width and length varies up to +/- 2%. Films and bags 10" wide varies -0% and +4%.